Frequently Asked Questions

Orders & Shipping
How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times vary based on your location and selected shipping method. You’ll receive tracking information once your order ships.

What shipping methods do you offer?
We offer standard and expedited shipping options. Delivery times and costs are calculated at checkout.

Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to modify your order, contact us immediately through your account on milllywomens.com. We’ll do our best to accommodate your request.

Returns & Exchanges
What’s your return policy?
You may return unworn, unwashed items with tags attached within 30 days of delivery. Final sale items cannot be returned.

How do I make a return?
Initiate your return through the Returns Center on milllywomens.com. Once approved, you’ll receive return instructions.

When will I get my refund?
Refunds are processed within 7-10 business days after we receive your return. The refund will be issued to your original payment method.

Products & Sizing
How do I know what size to order?
Refer to our detailed size chart available on each product page at milllywomens.com. If you need further assistance, our Fit Guide can help you find your perfect size.

Are your products true to size?
Our sizing is consistent with standard US sizing. We recommend reviewing the size chart for each item as some styles may fit differently.

Account & Payments
How do I reset my password?
Visit milllywomens.com and click “Forgot Password” on the login page. You’ll receive instructions via email.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options. All transactions are encrypted for security.

Care & Quality
How should I care for my items?
Each product includes specific care instructions on its tag. We recommend following these instructions to maintain your garment’s quality.

Where are your products made?
Our collections are crafted from premium materials sourced globally and manufactured by skilled artisans.

For additional questions, please visit our Help Center at milllywomens.com.